Support Packages

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  • Support-3 — Monthly Package — $2,000.00 Per Year
  • This package is our basic entry-level contract, which will suit most users
  • 2 Hours Support per month
  • Access to our Support Portal
  • Telephone Support during business hours USA EST
  •  Support-3

  • Support-2 — Monthly Package — $4,000.00 Per Year
  • This support package is aimed at more demanding users 
  •  Clients with customizations and a larger user group to support.
  • 4 Hours Support per month
  • Access to our Support Portal
  • Email Support during business hours USA EST
  • Support-2

  • Support-1 — Monthly Package — $6,000.00 Per Year
  • This support package is aimed at a larger and demanding group of users 
  •  Clients with customizations and a larger user group to support.
  • 12 Hours Support per month
  • Access to our Support Portal
  • Email & Phone Support during business hours USA EST
  • Hours can be adjusted for your location (Small Charge)
  • Support-1

  1. Support Package Conditions
  2. We try to offer phone return call support when possible on all packages
  3. We must have reasonable admin level access to your system
  4. All Support Packages are pre-paid annually
  5. You must be current on your Support Package to get support.
  6. Support Packages become non-refundable 30 days after purchase