24Data Solutions LLC
Software Products and Software-as-a-Service Privacy Statement
This Privacy Statement covers the privacy practices that 24Data Solutions employs when providing support, consulting, or hosting services (the “Services”) to 24Data Solutions clients through 24Data Solution’s Software products and Software-as-a-Service solutions (“Software Offerings”). 24Data Solutions established this Privacy Statement to clarify 24Data Solution’s role as a processor where 24Data Solutions processes services data on behalf of 24Data Solutions clients through 24Data Solution’s Software Offerings.
Services data (“Services Data”) is data that 24Data Solutions is provided access to in connection with the Software Offerings and the related Services, such as data accessed through a Software-as-a-Service environment or data accessed through test, development and production environments. 24Data Solutions treats Services Data in accordance with the terms and conditions set forth in the 24Data Solutions agreement for the Software Offerings and related Services with the 24Data Solutions client.
Services Data Use. Services Data may be accessed and used to fulfil the requirements specified in the 24Data Solutions customer agreement for Services or Software Offerings. 24Data Solutions technical staff may require periodic access to Services Data to monitor system performance, test systems and develop and implement upgrades to systems. Any temporary copies of Services Data created as a necessary part of this process are only maintained for time periods relevant to those purposes. 24Data Solutions may also be required to provide personal information to comply with legally mandated reporting’s, disclosure or other legal process requirements. 24Data Solutions reserves a limited right to disclose any personally identifiable information we receive if required by law or valid order of a court or other governmental authority, or if needed to protect the health and safety of 24Data Solutions employees, a client’s employees, or the general public.
24Data Solutions may transfer and access Services Data globally as required for the purposes specified above. If 24Data Solutions hires subcontractors to assist in providing Services, their access to Services Data will be consistent with the terms of the relevant 24Data Solutions customer agreement and this 24Data Solutions Privacy Statement.
24Data Solutions does not use Services Data except as stated above or as provided in the relevant 24Data Solutions customer agreement. 24Data Solutions may process Services Data but does not control a 24Data Solutions client’s information collection or use practices for Services Data. If a 24Data Solutions client provides any Services Data to 24Data Solutions, the client is responsible for providing any notices and/or obtaining any consents necessary for 24Data Solutions to access and use Services Data as specified in this statement and the 24Data Solutions customer agreement.
24Data Solution’s access to Services Data is based on job role/responsibility. Services Data residing in 24Data Solutions hosted systems is controlled via the 24Data Solutions Security Framework, as well as the use of an account management framework. As 24Data Solutions clients control access to Services Data by its end-users, end-users should direct any requests related to their personal information to 24Data Solutions clients.
Modifications to Statement. 24Data Solutions reserves the right to modify or supplement this 24Data Solutions Software Product and Software-as-a-Service Privacy Statement at any time. The most recent version of the 24Data Solutions Software Product and Software-as-a-Service Privacy Statement will appear on this website. If you have any questions about this Privacy Statement or the practices of this site, you can contact 24Data Solutions at: Sales@24Data Solutions.com
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